Refunds & Returns

We offer free 365 day UK returns to all of our customers! Simply contact us via team@healf.com and we will send you a return slip and arrange a collection if helpful.

 

To be eligible for a return, your item must be unused, unopened and in the same condition that you received it inside the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether we're able to issue a refund or not. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

For international returns, we're unfortunately unable to cover the cost however we do work with a number of different carriers, and also offer a self-post option, to minimise return costs for our customers shopping from outside of the UK.

To return your product, you should mail your product to: 

 

Healf,
Huboo Ref 4379
Unit 4, Vertex Park South
Emersons Green
Bristol
BS16 7LB

 

You can always contact us for any return question at team@healf.com.