Key Benefits

• Soothing, comfortable cleanse with no stinging.

• Protects the skin barrier and keeps skin moisturised.

• Perfect for daily use.

The Balancer Cream Cleanser is a soothing, luxurious formula that effortlessly removes makeup and impurities while deeply moisturising the skin. Infused with prebiotic inulin and pro-vitamin B5, it deeply hydrates and strengthens the skin barrier, calming redness and irritation. Niacinamide promotes a clear, balanced complexion, while apricot seed, mango butter, marshmallow root, and black oats work together to soothe, replenish, and protect the skin.

Ideal for everyday use, this cleanser has a creamy texture that glides on effortlessly and provides all the benefits of a deep cleanse without stripping or irritating the skin.

By Sarah’s skincare formulas are dermatologically approved for sensitive skin, fragrance-free, SLS-free, and free from essential oils. Additionally, they are vegan and cruelty-free, for a gentle, ethical skincare experience that delivers results.

By Sarah was inspired by the personal journey of sisters Sarah and Lauren Murrell. While Lauren recovered from acute myeloid leukaemia, Sarah became both her stem cell donor and skincare saviour. Struggling to find natural, effective products for Lauren’s delicate, post-treatment skin, Sarah created her own – and the brand was born. Today, By Sarah offers restorative, natural, and soothing products, blending nature and science to help your skin look and feel its best.

With our Healf Curation Process, we do the work for you. Shop with confidence knowing that every item has been tried, tested, and curated for you.

Learn more about each step—Brand Discovery, Expert Validation, and Community Testing—here.

Aqua (Water), Cocos Nucifera (Coconut) Oil (non-comedogenic), Vitis Vinifera (Grape) Seed Oil, Brassica Alcohol (natural, palm oil-free), Prunus Armeniaca (Apricot) Kernel Oil, Glycerin (organic, palm-oil free), Arachidyl Alcohol (natural, palm oil-free), Mangifera Indica (Mango) Seed Butter, Inulin (prebiotic), Hamamelis Virginiana (Witch Hazel) Water, Behenyl Alcohol (natural, palm oil-free), Arachidyl Glucoside (natural, palm oil-free), Sodium Benzoate (food-grade), Hydroxyethylcellulose (plant-derived sugar), Xanthan Gum (fermented sugars), Potassium Sorbate (food-grade), Citric Acid (antioxidant), Niacinamide (nature-identical), Panthenol (vitamin B5), Alcohol (vegetable), Saccharide Isomerate (corn), Althea Officinalis (Marshmallow) Root, Bisabolol (German Chamomile), Dipotassium Glycyrrhizate (Licorice), Fructose (plant-derived sugar), Limnanthes Alba (Meadowfoam) Seed Oil, Tocopherol (vitamin E), Avena (Oat) Strigosa Seed Extract, Lecithin (natural, palm oil-free), Glucose (plant-derived sugar), Sodium Citrate (pH balancer).

This cleanser is gentle enough for the delicate eye area and can be used to remove eye makeup.

Wet face and hands with warm water and start by removing any eye makeup by gently massaging a small amount of cleanser around the eyes then rinse thoroughly. Follow by gently massaging a second application of the cleanser into the face and neck, using upwards circular motions, and rinse thoroughly.

Use morning and night to remove pollution, sunscreen and makeup for skin that feels clean, clearer and deeply moisturised.