TheraCup

Shipping

At Healf, we prioritize safe and fast delivery for all our customers. Our carefully selected couriers are Royal Mail and DPD.

UK standard delivery

Enjoy free standard delivery on orders above £50, this option usually requires 2-3 working days. If your order is under £50, this delivery option is available for £3.99.

Next working day

For when you need our products urgently, we offer next working day shipping for £5.99. For orders placed before 12.00, we will ship it the same day to ensure you receive your order the next working day.

International

International deliveries can take 7 working days, and up to 4 weeks. The cost is £22.99 for orders below £50, £49.95 for orders above.

Returns

If for any reason you are not satisfied with your order, we provide free 365-day UK returns for all our customers. To initiate your return, simply contact us at team@healf.com, and we'll send you a return slip and help arrange a collection. The item you return must be sent in the same condition as received and inside the original packaging. Once received, we will notify you via email.

For international returns, we unfortunately do not cover the cost. However, we work with an array of carriers and can offer self-posting returns for customers shopping from outside the UK.

Therabody Safety, Precautions, and Contraindications

These recommendations are derived from consultation with medical experts and the published research in regards to precautions and contraindications for myofascial interventions.

Precautions:
Due care is required in these circumstances and the use of the devices may need to be modified. Where appropriate or if you have any concerns, seek the advice of a medical professional.

• Recent injury or surgery

• Pregnancy Diabetes

• Osteopenia

• Osteoporosis

• Hypertension (controlled)

• Abnormal sensations (e.g., numbness)

• Bony prominences or regions

• Sensitivity to heat, vibration, or pressure

• Mild peripheral neuropathy

• Do not wear this device overnight while sleeping

**Contraindications:**The following are circumstances where the potential risks may outweigh the benefits. Therefore, it is advised that you should seek the advice of a medical professional before using the device.

• Skin rash, open wounds, blisters, local tissue inflammation, infections, bruises, or tumors
• Skin conditions such as eczema or psoriasis
• Bone fracture or myositis ossificans
• Osteomyelitis
• Severe scoliosis or spinal deformity
• Hypertension (uncontrolled)
• Vascular/arterial and circulation diseases, including blood clots, phlebitis, thromboses (DVT), and varicose veins
• History of embolism
• Acute or severe cardiac, liver, or kidney disease
• Severe peripheral neuropathy or other cause of sensory impairment
• Bleeding disorders
• Connective tissue disorders
• Medications that thin the blood or alter sensations
• Direct pressure over surgical site or hardware
• Direct application to the face, head, throat, neck, or genitalia Pacemaker or ICD
• Do not use in the presence of unexplained pain