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Cookie Policy

HEALF – COOKIE POLICY 

PLEASE READ THIS COOKIE POLICY CAREFULLY BEFORE USING OUR SERVICES.

Last updated: September 2026 

  1. INTRODUCTION

At Healf, our mission is simple: we champion wellbeing. That's why we connect you with the best brands in the world - and why we protect your privacy with the same care we put into our collections. From the products you choose to the personal data you entrust to us, we treat your wellbeing as our first priority. 

  1. PURPOSE

This cookie policy (hereinafter the “Cookie Policy”) provides detailed information about how The Healthy Living Store Limited, a company with its registered office at 65 Redcliffe Gardens, London, SW10 9JJ, United Kingdom, trading as "Healf" (hereinafter “We”, "us" or “Healf”), uses cookies and similar technologies to provide you with a user-friendly and secure experience when you visit our website and other related pages (the “Website”).  For more information about how we collect, use and protect your personal data, please see our Privacy Policy.

If you have any questions about this Cookie Policy, you can contact us at any time on privacy@healf.com.

  1. GENERAL INFORMATION 

Cookies are small text files that are stored in your web browser that allow us or a third party to recognise your device. They serve many purposes; for example, they can help us remember your login details and preferences, understand how well our Website is performing, and recommend content that's most relevant to you.

However, the single term “cookies” refers to cookies and any similar technologies. Other technologies may store information on, or access information from, your device in a similar manner. This includes, for example, pixels, beacons and plug-ins. Therefore, this Cookie Policy also applies to any similar technology that stores information on, or accesses information from, your device.

  1. WHAT COOKIES DO WE USE?

We use both session cookies and persistent cookies.

  1. A session cookie: is used to identify a particular visit to our Website. These cookies expire after a short period of time or when you close your web browser after using our Website. We use these cookies to identify you during a single browsing session, and they are deleted automatically once you close your browser.
  2. A persistent cookie:  will remain on your device for a set period of time, and the duration will be specified in this Cookie Policy. These cookies survive after your browser is closed.

Type of cookies

The types of cookies used by either us (first-party cookies) or our partners (third party cookies) can be classified into one of three categories:

  1. Necessary Cookies: These cookies are necessary for the operation of our Website and to provide services you request. They may, for example, support security and fraud prevention, remember your cookie preferences and manage Website traffic. Because they are necessary, they cannot be switched off through our cookie banner. 
  2.  Functional Cookies: Functional cookies enable enhanced features on our Website so that you receive the best possible experience. These cookies are optional and can be managed through our cookie banner. If you do not allow them, some or all of these features may not function properly.
  3. Analytics Cookies: Analytics cookies help us understand how you interact with our Website, allowing us to measure performance, identify issues and make improvements. These cookies are optional and can be managed through our cookie banner. If you do not allow them, we cannot gather the insights needed to optimise your experience.
  4. Performance Cookies: Performance cookies allow us to analyse key performance indicators of our Website in order to improve its speed, stability and usability. These cookies are optional and can be managed through our cookie banner. If you do not allow them, we cannot collect this performance data and your experience may be less optimal.
  5. Advertising Cookies: Advertising cookies are used to deliver relevant advertising based on your browsing behaviour and to measure the effectiveness of our campaigns. They may be set by us or by our advertising partners. These cookies are optional and can be managed through our cookie banner. If you do not allow them, you will see less relevant advertising and we will be unable to track the performance of our campaigns.
  6. COOKIES INFORMATION AND YOUR CHOICES

Our cookie banner provides current information about the cookies and similar technologies used on our Website, including who places them, their purposes and retention periods. You can change your cookie preferences at any time via the Cookie Banner. To do so, click the Cookie Banner widget, which is usually located in the bottom left corner of the Website.

  1. FURTHER INFORMATION 

For further information about deleting or blocking cookies, please visit your browser help pages: 

Google Chrome

Mozilla Firefox

Safari (Desktop)

Safari (Mobile)

  1. CHANGES TO THIS COOKIE POLICY

Any changes we make to our Cookie Policy in future will be posted on this page and, where appropriate, notified to you by email. We recommend that you review this Cookie Policy from time to time so that you remain informed about our use of cookies and similar technologies.